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Frequently Asked Questions

Installing Products in Outdoor Locations

Learn how to properly install products in outdoor locations.  MOISTURE PRODUCTS – ControlByWeb units are designed with wide operating temperature ranges...

Protecting ControlByWeb Devices From Over-Voltage Conditions

Learn how to reduce the risk of over-voltage conditions, such as lightning damage to ControlByWeb products. This briefly describes where...

ControlByWeb Products Wireless Compatibility

Learn how to use ControlByWeb products wirelessly. Yes, all ControlByWeb Ethernet products are compatible with wireless networks, although they will...

Viewing & controlling multiple products from one location

Learn how to access and control ControlByWeb modules on one control panel. There are several options available to view inputs...

Why We Don’t Include Power Supplies?

Most ControlByWeb products are sold without a power supply. We do this to save you money. ControlByWeb products are powered...

What are scripts and how are they used

Explanation about what BASIC and LUA scripts are, and what they are used for. Several ControlByWeb products have the ability...

How To View Log Files in Excel

Note: Excel is a third-party program. Any differences may be based on version/OS. We do not provide support related to...

What’s the difference between the X-400 and X-600M?

Learn the differences between two of our most popular and powerful controllers. Both the X-400 and the X-600M are expandable...

How to Reset Your ControlByWeb Ethernet Device to Factory Defaults

Do you need to reset your ControlByWeb device to factory defaults? The following steps will help with that. Resetting your...
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