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Frequently Asked Questions
Installing Products in Outdoor Locations
Learn how to properly install products in outdoor locations. MOISTURE PRODUCTS – ControlByWeb units are designed with wide operating temperature ranges...
Viewing & controlling multiple products from one location
Learn how to access and control ControlByWeb modules on one control panel. There are several options available to view inputs...
ControlByWeb Products Wireless Compatibility
Learn how to use ControlByWeb products wirelessly. Yes, all ControlByWeb Ethernet products are compatible with wireless networks, although they will...
Why We Don’t Include Power Supplies?
Most ControlByWeb products are sold without a power supply. We do this to save you money. ControlByWeb products are powered...
Protecting ControlByWeb Devices From Over-Voltage Conditions
Learn how to reduce the risk of over-voltage conditions, such as lightning damage to ControlByWeb products. This briefly describes where...
What are scripts and how are they used
Explanation about what BASIC and LUA scripts are, and what they are used for. Several ControlByWeb products have the ability...
What’s the difference between the X-400 and X-600M?
Learn the differences between two of our most popular and powerful controllers. Both the X-400 and the X-600M are expandable...
How to Eliminate False Temperature Alarms in Freezer Monitoring
Step-by-step instructions on how to eliminate false alarms from your ControlByWeb freezer monitoring devices. Basic Temperature Alarm Logic False alarms...
Error in temperature sensor reading
Common questions about temperature sensor errors. ControlByWeb devices are compatible with any one-wire (DS18B20) digital temperature sensor. These include the X-DTS-U,...